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Shipping Policy

A Legal Disclaimer

Liquor Force
Website: https://liquory4ce.com.au
 

1. Overview

This Shipping & Delivery Policy outlines how Liquor Force (“we”, “us”, “our”) delivers products purchased through liquory4ce.com.au (“Website”).

As we sell alcoholic beverages, all deliveries are conducted in accordance with Australian liquor licensing laws and Responsible Service of Alcohol (RSA) requirements.

2. Delivery Areas

We currently deliver within Australia only.

Delivery availability may vary depending on your postcode and state regulations.

We reserve the right to refuse delivery to certain remote or restricted locations.

3. Delivery Timeframes

Standard Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Times

Delivery times vary depending on location:

  • Metropolitan areas: 1 business days

  • Regional areas: 1-3 business days

  • Remote areas: May take longer

Delivery timeframes are estimates only and may be affected by:

  • Courier delays

  • Weather events

  • Peak periods (e.g. holidays)

  • Supply chain disruptions

We are not liable for delays outside our reasonable control.

4. Delivery Fees

Delivery fees are calculated at checkout based on:

  • Delivery postcode

  • Order size and weight

  • Promotional offers (if applicable)

We may offer free shipping promotions from time to time, subject to specific terms.

5. Age Verification & Delivery Requirements

As Liquor Force sells alcohol:

  • The recipient must be 18 years or older.

  • Valid photo identification may be required upon delivery.

  • Deliveries cannot be left unattended.

  • We do not deliver to minors under any circumstances.

If:

  • No person aged 18+ is available, or

  • Valid ID cannot be produced, or

  • The recipient appears intoxicated

the delivery will be refused.

Redelivery fees may apply.

6. Authority to Leave (ATL)

Due to liquor licensing laws and Responsible Service of Alcohol (RSA) requirements:

  • We do not offer Authority to Leave (ATL) for alcohol deliveries.

  • All alcohol deliveries require signature and age verification.

7. Failed Deliveries

A delivery may be considered failed if:

  • No one aged 18+ is present

  • ID cannot be verified

  • The delivery address is incorrect

  • Access to the property is restricted

In such cases:

  • The order may be returned to us

  • Redelivery fees may apply

  • A refund may be processed less applicable delivery and handling fees

8. Incorrect Address Details

Customers are responsible for ensuring delivery details are correct at the time of order.

We are not responsible for delays or losses resulting from incorrect address information.

If an order is returned due to incorrect details, additional shipping fees may apply.

9. Risk & Title

Risk in the goods passes to you upon delivery and acceptance by a person aged 18 or over at the nominated address.

Ownership of the goods remains with Liquor Force until full payment is received.

10. Damaged or Missing Items

If your order arrives:

  • Damaged

  • Incomplete

  • Incorrect

You must notify us within 48 hours of delivery by contacting:

📧 [Insert Email Address]

Please include:

  • Order number

  • Description of the issue

  • Photographic evidence (if applicable)

We will assess the issue in accordance with the Australian Consumer Law.

11. Delivery Restrictions

We may refuse or cancel delivery where required by:

  • Liquor licensing laws

  • Responsible Service of Alcohol obligations

  • Government restrictions

  • Safety concerns

12. Tracking Orders

Where available, tracking details will be provided via email once your order has been dispatched.

Tracking availability depends on the courier service used.

13. Public Holidays & Peak Periods

During peak periods (e.g., Christmas, New Year, major sales events), delivery times may be extended.

We recommend placing orders early during busy periods.

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